The player from Australia had his account closed after requesting a withdrawal of $700, with the casino citing "suspected criminal or suspicious activity" as the reason. He asserted that he had followed all rules and Blackcoin was willing to provide proof of his deposits and identity while seeking a review of the situation and the release of his winnings. The Complaints Team was unable to proceed with further investigation due to a lack of response from the player, resulting in the closure of the complaint.
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